As “Goodyear Ellas Monoprosopi Anonymi Viomichaniki kai Emporiki Etairia" (we), we are committed to protecting your personal data in accordance with the General Data Protection Regulation EU 2016/679 (the Law).
This Fair Processing Notice describes how we collect and process your personal data in order to fulfil Goodyear obligations arising from the terms and conditions of B2B incentive reward program (Goodyear Team) to a CUSTOMER, the reasons why we process and share such data, how long we keep it, what are your rights and how you can exercise them.
WHAT PERSONAL DATA DO WE PROCESS?
We collect the following data during the term of the Agreement: name and surname of Customer representative, business email, business mobile phone number, business address.
WHAT ARE YOUR DATA USED FOR?
The data will be processed in order to fulfil our obligations arising from the terms and conditions of B2B incentive reward program (Goodyear Team) related to the purchase of tires.
WHICH IS the LEGAL BASIS OF PROCESSING OF YOUR PERSONAL DATA?
The processing is necessary for the purposes of performance of the B2B incentive reward program in which you participate, i.e. it is necessary for the performance of a contract to which you are party.
WHO DO WE SHARE YOUR DATA WITH?
The Data will only be available to limited number of Goodyear or Goodyear’s affiliates employees who have been appointed to.
Goodyear will also be working with suppliers to perform such services including but not limited to: 360insights (Europe) Ltd. and its affiliates, employees and subprocessors listed in the Annex.
WHERE DO WE TRANSFER YOUR PERSONAL DATA?
Your data are securely processed within the UK/European Economic Area (EEA). In the event we transfer Personal Information of EEA, UK, and/or Swiss residents to external recipients outside the EEA, Switzerland, or the UK, we will only do so if the recipient: (i) is in a jurisdiction deemed adequate by the EU or by the UK, or (ii) has entered into EU or UK Standard Contractual Clauses with us; or, (iii) has implemented Binding Corporate Rules in its organization.
HOW LONG DO WE KEEP YOUR PERSONAL DATA?
2 years
WHAT ARE YOUR RIGHTS REGARDING YOUR DATA?
In accordance with the Law, you have a right to access and where necessary rectify your data.
In certain limited cases (in which case we will first analyze whether the conditions are fulfilled under the Law), you have also the right to request the erasure of your data, the restriction of our processing, the right to object to our processing of your personal data (in particular for commercial prospection purposes), and the right to data portability (to the extent technically possible).
To exercise any of these rights or if you have any questions about this Fair Processing Notice, you may contact us by email at: privacy_office@goodyear.com or by postal mail:
Goodyear Operations S.A.,
Avenue Gordon Smith,
7750 Colmar Berg,
Luxemburg
You also have the right to contact the competent data protection supervisory authority (www.dpa.gr) – Tel.: +30 210 6475600, Fax: +30 210 6475628, E-mail: complaints@dpa.gr.
You may find further information on Goodyear Global Data Privacy Policy and its EU Addendum which is available online: Terms, Conditions & Privacy Policy Global Privacy Policy (goodyear.com).
Annex
List of subprocessors
360insights companies
The following companies within the 360insights group may process, store, or otherwise access personal data.
Sub-processor | Processing activities | Location(s) |
360insights (Canada) Ltd. | All | North America |
360insights (US) Ltd. | All | North America |
360insights (Europe) Ltd. | All | UK |
360insights (EEA) GmbH | All | EU |
Infrastructure sub-processors
These vendors provide services to us as a whole, and may process, store or access limited data in the provision of their service.
Sub-processor | Processing activities | Location(s) |
8x8, Inc. | Telephony, remote user support | North America |
Allied Global* | Data entry, claim processing, contact centre | North America |
Atlassian, Inc. | Ticket helpdesk software | North America |
Awaken Intelligence Ltd* | Customer helpdesk services | UK |
BlackHawk Network Holdings, Inc.* | Reward fulfilment | North America, UK |
Centre de Technologie Moderne D'Haiti (Cetemoh)* | Data entry, claim processing | North America |
dotdigital EMEA Ltd.* | Email marketing | UK |
e-File Magic* | 1099 processing | North America |
Freshworks, Inc. | Customer helpdesk software | North America |
Google LLC | Analytics | North America, EU |
Harco Incentives, Inc.* | Reward fulfilment | North America |
IDology, Inc* | Identification validation | North America |
Microsoft Corporation | Email, storage, hosting | North America, UK |
NetSuite, Inc. | Accounting software | North America |
OnBe * | Reward fulfilment | Global |
Salesforce.com, Inc. | CRM | North America |
SendGrid, Inc. | Email carrier | North America |
Twilio, Inc. | Email/SMS carrier | North America |
* Denotes that, dependent on client requirements, the service or location is optional.
MyRewards sub-processors
These vendors provide services for programmes run on the MyRewards, GPS and MyThanks technology platforms, and may process, store or access limited data in the provision of their service.
Sub-processor | Processing activities | Location(s) |
Chilli Ideas | Reward fulfilment | EU |
* Denotes that, dependent on client requirements, the service or location is optional.